Order online the tobacco products.

How to order online the tobacco products?

Very simple, as you can see below:

• Visit our online cigarette shop wwww.cigarette-shop.biz where you can choose the product that you prefer and click on the brand that you are interested in.
• You will be accessed to the selected brand where you will find the price and the description of the products.
• Choose the brand that you would like to buy. Then click on it. You will be automatically redirected to our shopping cart.
• If you want to choose more than one brand of cigarettes click on 'Continue shopping' button and choose another favored product on the main page.
• After your shopping is finished click on 'Confirm order'.
• Introduce all the required information and click 'Go to secure checkout'. From that moment your card information is be checked and soon you will receive a confirmation about the order status via e-mail.

How could I contact your store?

If you have some questions or issues regarding your order please contact our Customer Support Service at support@cigarette-shop.biz. Please be sure to specify in the e-mail your order number and your full name. Your comments and suggestions are important to us as we continue to improve our product and services.
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Can I withdraw the order placed with your online store?

You can withdraw your order within 24 hours of its placement.
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Is there a maximum order?

No. The quantity of cigarettes that can be purchased at www.cigarette-shop.biz is left to the discretion of customers who must be aware of the laws in force in their country and the sanctions they may incur. But please be aware that we do not accept large quantity orders from first-time customers. If this is your first purchase in our store maximum quantity is 6 cartons.
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Can I make an order by telephone?

Unfortunately no, you can only make it online.
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Can I make an order by fax?

Unfortunately no. This method of order will be available later.
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What payment methods are acceptable?

You can pay by echeck and visa/mastercard.
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If I make an order Saturday, when my order will be send?

Usually, your order is processed in 24 hours. Orders received on Saturdays are sent on the first following working day (Same rule for Sundays and public holidays).
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Will you be offering other brands in the future?

Yes. The number and type of available brands may change in time.
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About our cigarette products:

Are the cigarettes sold at www.cigarette-shop.biz top-quality?

The cigarettes sold at www.cigarette-shop.biz are of the highest quality available on the market. We sell brands made in Europe.
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Is there any difference between the white filter and the brown filter Marlboro Lights?

Yes. The first are made to match the taste of American smokers while the second are suited to European tastes. Philip Morris does not provide any other information on this matter. According to smokers (and suggestions), the "white filters" may be slightly stronger. There is only one way to find out. Try them!
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Delivery and Shipping:

I bought 5 cartons of cigarettes one week ago and I have received only two parcels containing 1 carton each. Is that normal?

Yes. The cartons are shipped in parcels. The parcels are shipped on the same day but in rare cases they reach destination together. The time between the first and the last parcel delivery is in average 2 to 5 days in Europe and 5 to 10 days in the other countries.
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Miscellaneous:

Will I get my money back or have the goods replaced if the parcel is lost, stolen or damaged?

www.cigarette-shop.biz offers a 100% money back guarantee covering the price of the cigarettes if, for any reason, the purchase is not deemed satisfactory.
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Non-disclosure:

Does www.cigarette-shop.biz have a database containing the customer's credit card details?

No.
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Does www.cigarette-shop.biz use personal data of customers (mailing address, e-mail address, etc.) for advertising campaigns or other promotional activities?

We do not sell or rent your personal information to others. The information provided to us as a result of your online purchase, such as your name, E-mail address, phone number(s) and point of delivery or forwarding address are only used for shipping.
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International Duty Laws :

Do you guarantee that no duty will be paid worldwide?

We cannot guarantee that no tax will be paid worldwide because some countries may occasionally apply the international postal regulations and standards.
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Is it illegal to order a large quantity of cigarettes, for example, 50 cartons?

The quantity of cigarettes that can be purchased at www.cigarette-shop.biz is left to the discretion of customers who must be aware of the laws in force in their country and the sanctions they may incur if their intention is to resell "duty free" cigarettes. It is the responsibility of the Buyer to ascertain and comply with the laws relating to the purchase and use of any tobacco goods. In order to determine the applicable limits on purchases or taxing responsibilities, if any, imposed by your particular state, the consumer may want to contact their state authorities.
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Is it legal to resell cigarettes ordered from www.cigarette-shop.biz?

No. This is against the law in any country of the world.
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